{"id":1379,"date":"2025-04-13T11:30:23","date_gmt":"2025-04-13T11:30:23","guid":{"rendered":"https:\/\/jewelsbygalla.com\/eg\/?page_id=1379"},"modified":"2025-11-16T13:04:45","modified_gmt":"2025-11-16T10:04:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/jewelsbygalla.com\/eg\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h6 class=\"wp-block-heading\">At <strong>Jewels By Galla<\/strong> (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on <strong><a>www.jewelsbygalla.com<\/a><\/strong> (the \u201cWebsite\u201d).<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">By using our Website, you agree to the practices described below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Who We Are<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jewels By Galla is a jewelry brand operating across Egypt and the UAE, offering fine jewelry and accessories.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions about privacy or your data, contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a>customercare@jewelsbygalla.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. What Personal Data We Collect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We collect personal information in the following ways:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A) Information You Provide During Checkout or Contact<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Billing address<\/li>\n\n\n\n<li>Shipping address<\/li>\n\n\n\n<li>Payment-related information (processed securely through third-party payment partners; we do not store your full card details)<\/li>\n\n\n\n<li>Order and delivery details<\/li>\n\n\n\n<li>Messages submitted via our contact forms or customer support channels<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>B) Automatically Collected Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our Website, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Device &amp; browser information<\/li>\n\n\n\n<li>Pages viewed<\/li>\n\n\n\n<li>Time spent on the website<\/li>\n\n\n\n<li>Cookies and similar technologies<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>C) Cookies<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use cookies for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website functionality<\/li>\n\n\n\n<li>Remembering your cart<\/li>\n\n\n\n<li>Improving website performance<\/li>\n\n\n\n<li>Traffic analytics (Google Analytics)<\/li>\n\n\n\n<li>Basic Meta Pixel tracking for performance measurement (not remarketing)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may disable cookies through your browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. How We Use Your Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your personal data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and deliver your orders<\/li>\n\n\n\n<li>Communicate about orders, shipping, or support<\/li>\n\n\n\n<li>Verify payments through third-party payment providers<\/li>\n\n\n\n<li>Improve our website performance and user experience<\/li>\n\n\n\n<li>Detect and prevent fraud<\/li>\n\n\n\n<li>Comply with legal and financial obligations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We do not use your data for marketing or remarketing campaigns.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Payment Processing Partners<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All payments on Jewels By Galla are processed securely through our authorized payment partners:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PayTabs<\/strong><\/li>\n\n\n\n<li><strong>Tabby<\/strong> (Buy Now, Pay Later)<\/li>\n\n\n\n<li><strong>Souhoola<\/strong><\/li>\n\n\n\n<li><strong>ValU<\/strong><\/li>\n\n\n\n<li><strong>Apple Pay<\/strong><\/li>\n\n\n\n<li><strong>Meeza<\/strong><\/li>\n\n\n\n<li><strong>Aman<\/strong><\/li>\n\n\n\n<li><strong>Forsa<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We <strong>never<\/strong> store or access your full credit\/debit card numbers. All sensitive data is encrypted and handled solely by these payment providers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Sharing Your Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We share your information only with trusted partners necessary for business operations, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment providers<\/strong> (for completing your payment)<\/li>\n\n\n\n<li><strong>Courier\/shipping companies<\/strong> (to deliver your order)<\/li>\n\n\n\n<li><strong>IT &amp; hosting providers<\/strong><\/li>\n\n\n\n<li><strong>Security and fraud-prevention tools<\/strong><\/li>\n\n\n\n<li><strong>Analytics services (Google Analytics, Meta Pixel)<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We <strong>do not sell, trade, or rent<\/strong> your personal data to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. How Long We Keep Your Data<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order records: stored as required for accounting and legal compliance<\/li>\n\n\n\n<li>Contact form messages: kept for customer service follow-up<\/li>\n\n\n\n<li>Cookies: retained according to their individual lifespan<\/li>\n\n\n\n<li>Analytics data: used internally for performance tracking<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Because customers <strong>cannot create accounts<\/strong>, we do not store user profiles or login information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Your Rights<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A copy of the personal data we hold about you<\/li>\n\n\n\n<li>Correction of inaccurate information<\/li>\n\n\n\n<li>Deletion of your data (when legally allowed)<\/li>\n\n\n\n<li>Withdrawal of consent for communication<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To submit a request, contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>customercare@jewelsbygalla.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Third-Party Content and Services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Website may contain embedded content or links (e.g., images, videos).<br>These third-party sites may collect data according to their own privacy policies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Analytics<\/strong> (for website performance)<\/li>\n\n\n\n<li><strong>Meta Pixel (Facebook)<\/strong> only for performance measurement, <em>not<\/em> remarketing<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Security Measures<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take your privacy seriously. Our Website uses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure hosting and firewall protection<\/li>\n\n\n\n<li>SSL encryption<\/li>\n\n\n\n<li>Regular security checks<\/li>\n\n\n\n<li>Restricted access to personal data<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While we work hard to protect your information, no online transmission is 100% secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Policy Updates<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time.<br>Any changes will be posted on this page with an updated date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Contact Us<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions or privacy requests, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a>customercare@jewelsbygalla.com<\/a><br><strong>Website:<\/strong> <a>www.jewelsbygalla.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Jewels By Galla (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on www.jewelsbygalla.com (the \u201cWebsite\u201d). By using our Website, you agree to the practices described below. 1. Who We Are Jewels By Galla [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1379","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/pages\/1379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/comments?post=1379"}],"version-history":[{"count":2,"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/pages\/1379\/revisions"}],"predecessor-version":[{"id":22158,"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/pages\/1379\/revisions\/22158"}],"wp:attachment":[{"href":"https:\/\/jewelsbygalla.com\/eg\/en\/wp-json\/wp\/v2\/media?parent=1379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}