Terms of Service - Jewels By Galla UAE

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Terms of Service

Welcome to Jewels By Galla. By accessing our website (www.jewelsbygalla.com) and purchasing our products, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our website.

These Terms apply to all visitors and customers accessing the website.

  1. Overview
    This website is operated by Jewels By Galla. Throughout the Terms, the words “we”, “us”, and “our” refer to Jewels By Galla.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms, including any additional policies referenced here or provided on our website (such as our Privacy Policy and Refund Policy).

If you do not agree to these Terms, you may not access the website or use any of our services.

We may update or change these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

  1. Online Store Terms
    By agreeing to these Terms, you confirm that:

You will not use our website for any illegal or unauthorized purpose.
You will not attempt to harm, disrupt, or misuse the website in any manner.
A violation of these Terms may result in termination of access to our website.

  1. General Conditions
    We reserve the right to refuse service or cancel orders at our discretion.

You understand that certain technical data during usage may be transferred unencrypted over networks (excluding payment information, which is always encrypted).

You may not reproduce, copy, sell, or exploit any portion of the website or its services without express written permission from us.

  1. Accuracy and Completeness of Information
    We aim to provide accurate and updated product information, but we do not guarantee that content on our site is always complete, up-to-date, or error-free.

Information on the site is for general use. You rely on it at your own risk.

We reserve the right to modify or update the website at any time without obligation to notify you.

  1. Modifications to Products, Services & Prices
    Prices may change at any time without notice.
    We may modify or discontinue products or services without prior notice.
    We are not responsible for any modification, price change, or discontinuation.
  2. Products and Services
    Some items may be available exclusively online.
    Product quantities may be limited.
    Colors and materials may appear differently depending on your device.
    We reserve the right to limit sales by region, individual, or order.
    Product descriptions and pricing may change at any time.
    We do not guarantee that products will meet your expectations.
  3. Orders & Billing Accuracy
    We reserve the right to:

Refuse any order,
Limit quantities purchased per person or household,
Cancel suspicious or fraudulent orders.
If an order is changed or canceled, we may attempt to notify you via the email or phone number provided.

You agree to provide accurate and current information at checkout.

Please refer to our Refund & Exchange Policy for more details.

  1. Payment Methods
    Jewels By Galla accepts the following payment methods:

PayTabs
Tabby (Buy Now Pay Later)
Souhoola
ValU
Apple Pay
Meeza
Aman
Forsa
Cash on Delivery (where applicable)
All payment information is encrypted and handled securely by our payment partners.
We do not store full credit card or payment details on our servers.

  1. Optional Tools & Integrations
    We may provide access to third-party tools, widgets, or integrations (e.g., couriers, payment processors, analytics tools).

These are provided “as is” without warranty or liability from our side.

Your use of any third-party tool is at your own risk.

  1. Third-Party Links
    Our website may contain links to third-party sites.
    We are not responsible for the content, accuracy, or privacy practices of these sites.

Purchases or interactions through third-party websites are at your own risk.
You must review their Terms & Policies before engaging with them.

  1. User Submissions (Comments, Feedback, Messages)
    If you send us feedback, suggestions, messages, or any user-generated content, you agree that:

We may use, edit, or publish your submissions without restriction.
We have no obligation to keep submissions confidential or compensate you.
Your submissions must not violate any laws or rights of others.
We may remove any content deemed harmful, offensive, or inappropriate.

  1. Personal Information
    Personal information submitted through the website is governed by our Privacy Policy.

Please review it for full details.

  1. Errors, Inaccuracies & Omissions
    Occasionally our site may contain errors related to:

Pricing
Product descriptions
Availability
Shipping information
We reserve the right to correct such errors, change information, or cancel orders at any time—even after an order is submitted.

  1. Prohibited Uses
    You are prohibited from using the site for:

Illegal purposes
Violating laws or regulations
Uploading malicious code
Harassment, discrimination, or abuse
Collecting personal information unlawfully
Interfering with website security
Fraudulent activities
Violation of prohibited actions may result in account or access termination.

  1. Disclaimer of Warranties & Limitation of Liability
    We do not guarantee:

That the website will always be error-free or uninterrupted
That information will always be accurate
That your experience will meet expectations
The website and all products are provided “as is”.

Jewels By Galla is not liable for:

Direct or indirect damages
Loss of profits
Loss of data
Replacement costs
Service interruptions
Any damages arising from website use or product purchase
Your sole remedy for dissatisfaction is to stop using the website.

  1. Indemnification
    You agree to indemnify and hold Jewels By Galla harmless from any claims, damages, losses, or expenses arising from:

Your use of the site
Your violation of these Terms
Your violation of any law or third-party rights

  1. Severability
    If any part of these Terms is found unlawful or unenforceable, the remaining provisions will still apply.
  2. Termination
    We may terminate or restrict access to the website without notice if you violate these Terms.

Your obligations (including payment of any outstanding orders) remain enforceable after termination.

  1. Governing Law
    These Terms are governed by and interpreted in accordance with the laws of:

The Arab Republic of Egypt
(for Egypt users)

and/or

The United Arab Emirates
(for UAE users)

depending on where the transaction occurs.

  1. Changes to Terms
    We may update these Terms at any time.
    It is your responsibility to check this page periodically for updates.
    Continued usage of the site constitutes acceptance of changes.
  2. Contact Information
    For questions about these Terms, contact us:

Email: [email protected]
Website: www.jewelsbygalla.com

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